General Questions

Q: What areas do you service?
A: We are proudly based in Fargo, North Dakota, Moorhead, MN, and surrounding areas. If you’re outside our delivery zone we will delivery to you for our delivery fee + $0.65/mile!

(Erickson Farmstead Wedding Couples receive a Waived Milage Fee!)

Q: How far in advance should I book my balloons?
A: We recommend booking at least a few months in advance, especially for weekends and peak seasons. Last-minute requests may be possible depending on our schedule and are subject to a Rush Fee.

Q: How long do balloon garlands last?
A: Latex Balloons hold their air for roughly 72 hours. Foil balloons can last up to 5 days. Helium filled latex/foil balloons will be at their peak 24-48 after inflating.

Ordering & Pricing

Q: How much do balloon garlands cost?
A: Pricing varies based on size, style, and add-ons. You can view our detailed pricing on our Balloon Menu.

Q: Do you require a deposit?
A: Yes. A 50% non-refundable deposit is required to secure your date, with the remaining balance due before installation. You also have the option to pay in full at the time of contract signing.

Q: Do you deliver and install?
A: Yes! We offer full delivery and professional installation for a fee. For smaller garlands, we also have Grab & Go options that you can pick up and hang yourself.

Day of Event

Q: How long does setup take?
A: Setup usually takes 45 minutes to 2 hours, depending on the size and complexity of your garland or backdrop.

Q: What do I need to provide for setup?
A: We’ll need access to the event space, a clear area to work, and in some cases, permission from the venue. We bring all tools and materials needed for installation.

Q: Will you come back to take the balloons down?
A: Teardown is not included in the standard price but can be added for an additional fee. Otherwise, balloons can be safely popped and disposed of after your event.

Customization

Q: Can I choose my balloon colors?
A: Absolutely! We offer a wide variety of colors and can even create custom color blends to match your theme. Send us your inspiration pic when you inquire!

Q: Do you add extras like flowers, streamers, or signage?
A: Yes! We love adding extra details. Fresh florals, faux greenery, fringe, vinyl logos or signage can be incorporated for an additional cost.

Other

Q: Are your balloons eco-friendly?
A: We use high-quality, biodegradable latex balloons and encourage proper disposal after your event.

Q: What if the weather is bad for my outdoor garland?
A: Balloons don’t love extreme heat, wind, or rain. We’ll work with you on backup options or recommend moving the garland indoors when possible.

✨ Don’t see your question here? Contact us anytime—we’d love to help bring your vision to life!